President- HQCS is the only company who the president visits and works with the cleaning crew to know how the service is been performed. The president with his 20 years of experience guides the cleaning crews to help them to improve their skills to satisfy our customers.

Supervisors: They have the responsibility to verify all the cleaning details at your location. Also they have a schedule to visit your location frequently to speak with the building managers about how the cleaning crew has been performing the job.

Cleaning Crew: HQCS understands the necessity to give the best of our services. That is why we hire people with cleaning service experience. In addition, they receive a special training to serve you better.

Floor Man: The floor crews are in charge to take care of your facility floors and carpets. This crew has the responsibility to strip and wax your floors and the services of carpet treatments. They have been trained to do their service professionally.

Our Employees.
Cleaning is a labor-intensive industry, and most of the labor is generally semi-skilled. All of our employees go through a 5year background check and a 5-day training prior to joining our team. We have strict random drug testing policy and safety compliance programs per the OSHA requirements. We carry liability insurance in excess of 1 thousand dollars and all employees are fully bonded.

To deliver a quality service takes the right people, doing the right jobs, using the right equipment on a consistent basis. We use team approach based on total quality, which means have the right questions been asked? Has the right information been gathered? Has the right training been done? How can we do it better?

All employees receive tasks raining through “a hands-on” approach training. Meaning that under supervisory watch the new employee is partnered with fully experienced employee and instructed in the operations, care and use of tools and equipment. There for the employee learns our cleaning methods and learns how to work as a part of an efficient team. We constantly update our methods and training as well as use efficient cleaning systems for each individual applicant.

Since all of our employees receive the same training, our customer’s profit from our methods. Employees can be substituted in any area with no loss of quality and efficiency. Our Managers and supervisors are responsible for providing support and leadership to help all our employees meet their objectives and to ensure success on daily basis.

We emphasize the importance of the individual and his contribution to the success of High Quality Cleaning Services Services. We encourage our employees to ride themselves in their performance. As a service company, we are only as good as our employees.

Insurance

High Quality Cleaning Services Services carries a million dollar comprehensive general liability and property damage Insurance policy.  A copy of the insurance will be provided.

Security

 A carefully outlined program is followed regarding locking entrance and office doors, following security System directions, and immediately reporting any potential security dangers to the appropriate emergency Phone numbers.